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Hospitality & Retail Insurance

Complete coverage for restaurants, cafes, hotels, and retail businesses with comprehensive protection.

Restaurant dining area with customers

Why Hospitality Insurance is Essential

Restaurants, cafes, and retail businesses face unique risks. From customer injuries to property damage, comprehensive coverage protects your operations.

17-26%

Property insurance rate increases for hospitality in 2024-2025

$9,000

Average loss per restaurant insurance claim (2021-2024)

9.5%

Umbrella and excess liability premium increase Q1 2025

Having the appropriate insurance coverage is essential for hospitality businesses in Australia as it protects against financial risks, safeguards assets, ensures compliance with legal requirements, and provides peace of mind to business owners. It allows them to focus on delivering excellent service to customers without worrying about the potential financial impact of unforeseen events.

Restaurant kitchen and food preparation
Coffee shop barista serving customers
Retail store interior with customers

Business Types Covered

Insurance solutions designed for shops, restaurants, nightclubs, pubs and more. Hospitality insurance caters to various businesses in the food and beverage industry:

Fixed Location Businesses

  • • Restaurants and cafes
  • • Take-away shops (fish and chips, sandwich shops)
  • • Juice bars and coffee shops
  • • Nightclubs and pubs
  • • Hotels and accommodation
  • • Retail shops

Mobile Businesses

  • • Food trucks
  • • Coffee vans
  • • Ice cream vans
  • • Caterers and event services
  • • Mobile vendors
Bar and nightclub venue
Food truck mobile catering business

Average Cost for Restaurant Insurance

$198 per month

Based on BizCover data. However, the amount you pay will depend on many factors, such as where your restaurant is located and how many employees you have.

Hotel accommodation and hospitality service
Bartender serving drinks in pub
Fine dining restaurant service
Retail clothing store interior
Bakery and pastry shop business
Event catering food service
Nightclub entertainment venue

Essential Coverage Types

Public & Products Liability Insurance

Most hospitality businesses will consider getting Public Liability Insurance (also known as General and Products Liability Insurance). This is designed to cover claims of injury or damage to others (including injury caused by your products), as well as certain legal costs in the event of a dispute.

Coverage Limit Options:

$5M

$10M

$15M

$20M

Property Insurance

Comprehensive coverage for your building and contents if damaged by fire, storm, malicious activity, or another defined event.

  • Building damage coverage
  • Contents and stock protection
  • Fire and storm damage
  • Malicious damage coverage

Business Interruption

Protection against loss of income resulting from unexpected events like fires, floods, or natural disasters, allowing you to cover expenses and maintain financial stability during closure.

  • Lost revenue coverage
  • Ongoing expense protection
  • Financial stability support
  • Quick recovery assistance

Specialized Coverage Options

Machinery Breakdown

If you depend on fridges to keep food fresh, consider coverage for breakdown. Includes repair, replacement, and temporary machinery hire costs.

Stock Deterioration

Covers the loss of stock that has spoiled or deteriorated as a result of equipment malfunction, protecting your food inventory.

Glass Insurance

Can help cover the cost of repairing or replacing broken glass in your restaurant, cafe, or retail storefront.

Business Types Covered

Fixed Location Businesses

  • Restaurants and fine dining
  • Cafes and coffee shops
  • Take-away shops and bakeries
  • Juice bars and dessert shops

Mobile Businesses

  • Catering services
  • Food trucks
  • Coffee vans
  • Ice cream vans

Our Underwriting Partners

We work with Australia's leading hospitality and retail insurance underwriters:

QBE Insurance

Hospitality insurance for businesses up to $1 million turnover with up to 7 employees

GIO Insurance

Multi-store restaurant and cafe business coverage with specialized products

Arch Insurance

Coverage for cafes, restaurants, bistros, gastropubs, regional motels and boutique hotels

RACV Insurance

Flexible business insurance cover suited to hospitality businesses

Marsh Australia

Access to global underwriters for complex or uncommon hospitality risks

Ausure

Finds and compares insurance covers for hospitality and retail businesses Australia wide

Specific Products Available

Public & Products Liability

Protection against customer injury and product-related claims in your establishment

Essential for all food and beverage businesses

Property & Contents Insurance

Coverage for buildings, fixtures, fittings, furniture, and stock including kitchen equipment

Protects against fire, storms, and theft

Business Interruption Insurance

Loss of income coverage due to disasters and forced closure including recovery period

Helps cover ongoing expenses during repairs

Food Spoilage & Equipment Breakdown

Coverage for refrigeration breakdown, power outages, and commercial kitchen equipment failures

Protects valuable food inventory and essential equipment

Protect Your Hospitality Business

Get comprehensive insurance coverage tailored specifically to restaurants, cafes, and retail establishments.