Claims Support
We're here to help you through the claims process every step of the way.
Need to lodge a claim urgently? Contact us immediately at 0415 325 160
How to Make a Claim
1
Contact Us Immediately
Call us on 0415 325 160 or email [email protected] as soon as an incident occurs. Time is critical for many claims.
2
Gather Information
Collect all relevant documentation including photos, police reports, witness statements, and any other evidence related to the incident.
3
Complete Forms
We'll help you complete the necessary claim forms and ensure all required information is provided to the insurer.
4
We Advocate for You
Our team will liaise with the insurer on your behalf, follow up on progress, and keep you informed throughout the process.
What You'll Need
Your policy number and details
Date, time, and location of the incident
Detailed description of what happened
Photos or videos of damage/incident
Police report (if applicable)
Witness names and contact details
Repair quotes or invoices
Any correspondence related to the incident
Important Reminders
- • Do not admit liability or make commitments to third parties
- • Report the claim as soon as possible
- • Take reasonable steps to minimize further damage
- • Keep all receipts and documentation
Ready to Lodge a Claim?
Our dedicated claims team is ready to assist you. Contact us now to get started.